Privacy policy

Last updated: 30 September 2026

This page explains what we collect on novendo.app, why, and what you can ask us to do with it. Each Novendo product, like DentalFlow Lab, has its own privacy policy inside the product.

Who we are

Novendo is a software company in Egypt. You can reach us at [email protected].

What we collect

When you fill in the demo form we receive:

• Your name and your business name
• Your type of business
• Your phone number, and your email if you add it
• The language you were using on the site

To stop spam, our server also keeps a scrambled code made from your internet address (IP). We cannot turn that code back into your address.

We do not use advertising cookies or tracking cookies. The site saves your language choice in your own browser so it opens in the same language next time.

We count visits with Cloudflare Web Analytics. It shows us how many people visit and from which country, without cookies and without identifying you.

Why we use it

Only to call or email you about the demo you asked for, and to follow up about our products. We never sell your information.

Who else sees it

Your request is stored in the DentalFlow Lab system that Novendo runs, on secure cloud servers that may be outside Egypt. Our website is hosted on Cloudflare, which handles the traffic to the site. These providers only process data so our services work. Inside Novendo, only the people who follow up on demo requests can see them.

How long we keep it

We keep demo requests for up to 24 months after our last contact with you, then delete them. You can ask us to delete yours sooner.

Your rights

You can ask us to show you the information we hold about you, correct it, or delete it. Email [email protected] and we will reply within 30 days. We follow Egypt's Personal Data Protection Law (Law 151 of 2020).

Changes

If we change this policy we will update the date at the top of this page.